Question:
Which of the following is NOT a reason why customer service is important? Customer service is a direct way for the customers to help the company represent its employees. Customer service provides a direct line between the customers and the company. Customer service can help to provide testimonials and reviews about the company, the company’s products, and the company’s services. Customer service can improve customer loyalty and satisfaction.
Answer: Customer service is a direct way for the customers to help the company represent its employees.
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